Description of the Task:

PaperCut Printing Instructions

Process Owner (i.e. person responsible for updating this sheet):

Customer Care Administration (CCA)

Documented Role:

Centralized Printing

1

Accessing PaperCut

1. Locate the green PaperCut icon in the lower right-hand corner of Windows.(the same place the VPN is located)

2

Viewing Printers

1. After locating the green PaperCut icon, right-click on it.
2. From the pop-up menu, select "View my printers".
3. The PaperCut application will then appear, displaying the printer(s) currently installed on the computer in use.

3

Adding Printers

1. To add a new printer, select “Add printers” from the left side menu panel.
2. A list of all the Department of Economic Security (DES) printers will appear.
3. To find a printer, go to the upper right corner and select the "search printer, location" option. Search for a printer by printer name or location.
4. After identifying the printer, click on the green "install" button.

4

Adding Centralized Mailroom Imaging (CMI) Printer

1. The CMI printer name is:
2. DCSSP91060-IJP8
2. After installing the printer, it can be found under"My Printers" in PaperCut.

5

Print Example

1. After installing the CMI printer in "My Printers," it will appear as a printing option when printing a document.

6

Central Print vs. Local Print

1. Central Print:
1. Select this option to send the document to the vendor for printing.
2. Local Print:
1. Select this option to print to a selected printer (e.g., CMI, LOCAL OFFICE, or Portable Document Format (PDF)).

7

Selecting Print Settings

1. After generating the document, choose the appropriate printer or select the option to save as a PDF.